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Fixing a dead Garmin GPSMap 60CSx

One of my favorite gifts that I received this last Christmas has been my Garmin GPSMap 60CSx GPS receiver (GPSr). Now that the weather has been getting better, I've been itching to use it to start tracking my bike rides (which I can later plot on a map). So, to get ready, I started up Parallels, connected the GPSr, and updated the firmware (mainly to get the update to correct the new daylight savings time).

Everything seemed to go just fine when running the WebUpdater application, until a small note on the last message box during the update process. There was something there about a problem with the update, but the message box had a “Finish” button, so I blew it off as something I probably didn’t need to worry about. But I did need to worry. Once I disconnected the unit, it wouldn’t start up. At all. I got a flash of some kind of info screen, but it immediately went blank again. Nothing. Dead. I tried to run the firmware updating software again, only for it to not even find the GPSr, even though it was plugged in. Great.

I hopped online to see if I could find any information about this problem. In the excellent Groundspeak geocaching forums I read some similar reports, but all the tips the suggested to get the GPSr working again didn’t work for me. Many said they ended up having to send in theirs in to Garmin to get fixed. I didn’t want to do that.

A few folks in the forum suggested to others that they call Garmin’s customer support, and that they were nice and quite helpful. So I did, and after some back and forth and checking with other support staff, the friendly chap at Garmin support helped me fix my GPSr without having to send it in. Yay!

So, ANYWAY, here’s the point of this post: here’s one way to revive your dead Garmin GPSMap 60CSx:
Download the latest firmware file from this handy site. The filename will look like this: GPSMAP60CSx_330.exe (where the 330 is the firmware version number).
Double click the .exe (which is a self-extracting archive) and it will ask you where you want to extract the files (the default is c:\garmin). If you have your other Garmin applications (like MapSource) already installed in c:\garmin, then choose another location to extract the files.
Now, here’s where it gets tricky. Since the unit wasn’t recognized by the firmware updater on its own, customer support gave me the crazy keypad combination to trick the updater to see your USB GPSr: hold down the power button (on the top of the unit) and push the directional button in the up (“^”) position.
While holding those buttons down, double click on the Updater.exe file in the directory where the firmware updates were extracted to.
If this worked for you, then your GPSr should now show up for the firmware update program. While still holding down the two buttons, make sure your GPS device is selected, and then click the “OK” button to start the firmware update.
During the entire firmware update process you need to hold those buttons down. The update can take several minutes, and your fingers will start to HURT, but you need to hold them down.
Once the update has completed, you can relax your fingers and you should now be able to start up your GPSr.
Jump for joy!

This post is probably too long for such a simple fix, but if all this rambling helps someone out there, then it was worth it. I'm glad I have my updated 60CSx and that I didn’t have to send it back to Garmin.
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